Emergency Services

100 Technicians

All technicians maintain fully equipped, GPS capable vans and can be dispatched from multiple locations throughout our service area. Our technicians are engaged in the EGSA Certification training and many have earned their certification. Many of our technicians have attended OEM training sessions and are certified to work on their equipment.

NY, NJ, PA, TX, FL 24/7/365

Our on-call technicians are available 24/7/365. When you call the emergency line you will immediately be connected to a live operator that will put you in touch with a branch manager who will dispatch one of out qualified EPSS technicians.

Under 2-Hour Response

GenServe will respond to emergency calls within 2-hours or less for our contract customers, well below the industry standard 4 hour response time.