Exciting News: Electro-Motion Joins Forces with GenServe!

At Electro-Motion, Inc., our mission has always been to provide top-tier generator maintenance and power solutions to businesses and organizations that rely on uninterrupted power. As many of you already know, Electro-Motion was recently acquired by GenServe, one of the largest, national EPS maintenance providers. Soon, Electro-Motion will be fully under the GenServe umbrella.
GenServe is a leading generator maintenance company with a strong national presence, extensive resources, and a shared commitment to service excellence. This partnership represents a new era of growth, innovation, and enhanced capabilities—all designed to serve you, our valued customers, even better.

What This Means for You

We know that change can bring questions, and we want to assure you that this transition will be smooth and beneficial for all our customers. Here’s what you can expect:

New Branding, Same Trusted Service

Over the next few weeks, you’ll start seeing updated logos, graphics, and communications reflecting the GenServe brand. However, while our look may change, our dedication to quality service, reliability, and customer care remains the same.

Expanded Resources & Support

As part of GenServe’s nationwide network, we now have greater access to advanced technology, enhanced expertise, and a larger support team—allowing us to provide even more comprehensive service to our customers.

No Disruptions to Your Service

Your maintenance agreements, service schedules, and account management will remain exactly as they are today. There will be no interruptions to your service or support.

No Need to Update Your Account Information

You do not need to change any account details, W9 forms, or payment information. All existing billing and service arrangements remain intact.

The Same Team You Know and Trust

Our dedicated technicians, customer support, and leadership team are still here, providing the same expertise and commitment you’ve come to expect. The only difference? More resources to serve you better!

Frequently Asked Questions (FAQs)

Unlike small businesses, factories require enormous amounts of energy to power industrial equipment, HVAC systems, and automated lines. A typical commercial backup generator may not suffice—manufacturers need custom-engineered EPS solutions capable of handling high loads.

1. Why did Electro-Motion join GenServe?

We saw an opportunity to expand our capabilities, enhance our services, and bring even more value to our customers. GenServe’s extensive experience and nationwide reach allow us to grow while maintaining our high standards of service and reliability.

2. Will my service agreement or contract change?

No, all existing service agreements remain the same. There will be no changes to pricing, service schedules, or contract terms as a result of this transition.

3. Do I need to update my billing or payment information?

No. Your payment details remain the same—you can continue making payments as you always have, without any updates or changes needed.

4. Will I still work with the same team?

Yes! The technicians, service team, and support staff you know and trust are still here. You’ll continue to receive the same expert service from the same familiar faces.

5. What are the benefits of this transition for me?

By joining GenServe, we now have:

• • More resources and service capabilities
  • Access to the latest generator maintenance technology
  • A stronger nationwide support network
  • Even greater reliability and responsiveness

6. Who should I contact if I have questions?

If you have any concerns or need more information, please call us at (650) 321-6169—our team is happy to assist you.

Looking Ahead: A Stronger Future Together

We’re incredibly excited about the future and what this partnership with GenServe means for our customers and our company. This transition allows us to elevate our services while maintaining the trusted relationships we’ve built with you over the years.

Thank you for being part of the Electro-Motion family—we look forward to continuing to power your success with even greater strength and support!

Have questions? Reach out to us at (650) 321-6169

Stay tuned for updates as we roll out our new branding and expanded services!